Wallet Wingman

Support

Questions, problems or ideas? Write to us by email.

Contact

Email support

walletwingman.support@gmail.com

Please tell us your iPhone model, iOS version and what you tried. Never send passwords or payment details by email.

Adding a card to Apple Wallet

Fill in the card, then tap Add to Apple Wallet at the bottom of the editor and confirm with Add. Open the card any time by double-clicking the side button or in the Wallet app.

Changing a card

Open My cards, tap the card, change it and add it to Wallet again. Wallet replaces the old card instead of adding a second one. Edits are free.

Joining Wi-Fi with the QR code

On the other phone, open the Camera app, point it at the code on the card and tap Join. The network name and password must match your router exactly, including capital letters.

Purchases and restoring them

Packs are one-time purchases through Apple. On a new iPhone, open Settings in the app and tap Restore purchases while signed in with the same Apple Account. The Family plans are shared through Apple Family Sharing.

To cancel the yearly Family plan, open the iPhone Settings app, tap your name, then Subscriptions. Refunds are handled by Apple at reportaproblem.apple.com.

Your cards and your data

Your cards are stored only on your iPhone, encrypted. To delete a card, open My cards and tap Delete; to delete everything, delete the app. Cards already in Apple Wallet are removed in Wallet itself. Details are in the privacy policy.